Thank you for shopping at JING.

If you are not entirely satisfied with your purchase, we're here to help.

Returns 

You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging with seals intact.

Refunds 

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original payment method. 

You will receive the credit within a certain number of days, depending on your card issuer's policies. 

Shipping 

If your order arrives damaged, faulty, or incorrect, we will cover all return shipping costs. However, if you change your mind or decide to return a product for reasons other than an error on our part, you will be responsible for the return shipping costs.